Lost & Found
Lost Something?We're Here to Help.
Report and track lost items from Singapore Airlines lounges and aircraft. We'll do our best to help reunite you with what matters most.
How It Works
Four simple steps to report and recover your lost items
Report
Fill out a detailed report about your lost item
Search
Our team thoroughly checks all received items
Match
We match found items with your description
Reunite
Self-collect your item or arrange delivery with a fee
Common Lost Items
We help recover all types of personal belongings
Electronics
Bags & Luggage
Valuable Items
Personal Items
- Fast reporting process
- Email confirmation with reference number
- Notifications when items are found
- Track status anytime online
Where We Can Help
We assist with lost items from these locations
Singapore Airlines-operated lounges in Singapore
Singapore Airlines aircraft arriving in Singapore
Selected SATS-handled airlines arriving in Singapore
Other Locations?
For items lost in other areas of Singapore Changi Airport, visit Changi Airport Lost & Found. For Singapore Airlines overseas destinations, contact the local airport Lost & Found.
Important Information:
Passengers are responsible for their personal belongings at all times. Liability for loss, damage, or delay is subject to the applicable international conventions and the Singapore Airlines General Conditions of Carriage governing your ticket.
Unclaimed items are generally retained for up to 30 days. Items not collected within this period may be disposed of or donated in accordance with applicable regulations. Retention periods may vary depending on local regulatory requirements.